Privacy Policy

Last Updated: January 15, 2025

At Beginservice, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in detail and outlines your rights regarding your personal information.

1 Information We Collect

We collect information to provide better financial analysis services and improve your experience with our platform. Here's what we gather:

Personal Information

Name, email address, and contact details when you register
Company information and role details for business accounts
Billing information for subscription services
Communication preferences and support interactions

Usage Data

How you interact with our financial analysis tools
Features you use most frequently and session duration
Technical information like browser type and device specifications
IP addresses and general location data

Data Minimization: We only collect information that's necessary for providing our services. You can use basic features without providing extensive personal details.

Financial Analysis Data

When you upload spreadsheets or input financial data for analysis, we temporarily process this information to generate insights. This data is encrypted during processing and automatically purged from our servers within 30 days unless you specifically save it to your account.

2 How We Use Your Information

Your information helps us deliver reliable financial analysis tools and maintain a secure platform. Here's how we put your data to work:

Purpose	Data Used	Legal Basis
Service Delivery	Account details, usage patterns	Contract performance
Customer Support	Contact info, issue descriptions	Legitimate interest
Product Improvement	Anonymous usage statistics	Legitimate interest
Security Monitoring	Login data, IP addresses	Legitimate interest

Marketing Communications: We'll only send promotional emails if you've opted in. You can unsubscribe anytime through the link in our emails or by contacting us directly.

Automated Processing

Our financial analysis tools use algorithms to process your data and generate insights. This automated processing doesn't involve profiling for marketing purposes, and you always have the option to request manual review of any automated decisions that significantly affect you.

3 Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we work with trusted partners to provide our services effectively:

Service Providers

Cloud Infrastructure: AWS for secure data storage and processing
Payment Processing: Stripe for handling subscription payments
Email Services: SendGrid for transactional and support emails
Analytics: Google Analytics for understanding user behavior (anonymized)

All these partners are bound by strict data protection agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by South Korean law, court orders, or to protect the rights and safety of our users and company. We'll notify you of such requests unless prohibited by law.

Business Transfers: If Beginservice is acquired or merged with another company, your data may be transferred as part of that transaction. We'll notify you beforehand and ensure the new entity follows equivalent privacy practices.

4 Your Rights and Control

You have significant control over your personal information. Under South Korean data protection laws and our commitment to transparency, you can:

Access and Portability

Request a copy of all personal data we hold about you
Download your analysis history and saved reports
Export your account settings and preferences

Correction and Updates

Update your profile information anytime through your account settings
Correct inaccurate information by contacting our support team
Modify your communication preferences

Deletion and Restriction

Delete your account and associated data through the account settings
Request removal of specific information while keeping your account active
Restrict processing of your data for specific purposes

Response Time: We'll respond to your privacy requests within 30 days. Complex requests might take longer, but we'll keep you updated on our progress.

Data Retention: We keep your account information as long as you maintain an active account. After deletion, we may retain some data for legal compliance (typically 3-7 years for financial records) but will anonymize it where possible.

5 Security Measures

Protecting your financial data is our top priority. We've implemented multiple layers of security to safeguard your information:

Technical Safeguards

256-bit SSL encryption for all data transmission
AES-256 encryption for data at rest
Regular security audits and penetration testing
Multi-factor authentication options for user accounts
Automated backup systems with encrypted storage

Administrative Controls

Limited access to personal data on a need-to-know basis
Regular security training for all team members
Background checks for employees handling sensitive data
Incident response procedures and breach notification protocols

Despite our best efforts, no system is 100% secure. If we detect a security breach that affects your personal information, we'll notify you within 72 hours and provide clear guidance on protective steps you should take.

Your Security Role

You play an important part in keeping your data secure. Use strong passwords, enable two-factor authentication, and log out of shared devices. Never share your login credentials, and report any suspicious activity immediately.

6 Cookies and Tracking

We use cookies and similar technologies to improve your experience and understand how you use our platform. Here's what you need to know:

Essential Cookies

These cookies are necessary for basic website functionality, including keeping you logged in and remembering your preferences. You can't opt out of these while using our services.

Analytics Cookies

We use Google Analytics to understand user behavior and improve our platform. This data is anonymized and doesn't identify individual users. You can opt out through your browser settings or Google's opt-out tools.

Functional Cookies

These remember your settings and preferences to personalize your experience. They include display preferences, analysis tool configurations, and interface customizations.

Managing Cookies: You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect website functionality and your user experience.

7 International Data Transfers

While Beginservice operates primarily in South Korea, some of our service providers are located in other countries, including the United States and European Union.

Transfer Safeguards

All international transfers use standard contractual clauses approved by data protection authorities
Service providers must demonstrate adequate data protection measures
Regular compliance audits ensure ongoing protection standards
Data minimization principles apply to all cross-border processing

Your Control: If you prefer to limit international data transfers, contact us to discuss alternative arrangements. Some features may be restricted, but we'll work to accommodate your preferences where possible.

South Korean Data Localization

Critical account information and financial analysis results are stored on servers within South Korea to comply with local data residency requirements and provide faster service to our primary user base.

8 Changes to This Policy

Privacy practices evolve with technology and regulations. When we update this policy, we'll be transparent about changes and give you time to review them.

Notification Process

Major changes will be announced via email to registered users
Updates will be highlighted on our website for 30 days
Version history is available upon request
Significant changes affecting your rights require explicit consent

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated terms, unless the changes require separate consent.

Material Changes: If we make significant changes that affect how we use your personal information, we'll provide at least 30 days notice and may require your explicit consent before implementing the changes.

Privacy Questions? We're Here to Help

Our team is committed to addressing your privacy concerns promptly and thoroughly. Whether you have questions about this policy, want to exercise your data rights, or need assistance with privacy settings, don't hesitate to reach out.

Email: info@beginservice.com
Phone: +82-63-247-1231
Address: 남창동 5번지 삼익패션타운 4층 11-12호, 중구, 서울특별시, South Korea

We typically respond to privacy inquiries within 2-3 business days and will work diligently to resolve your concerns within 30 days as required by law.